Terms And Conditions

Welcome to Eccentric Trails. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Acceptance of Terms

By accessing and using our website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you should not use our website or services.

Booking and Payment

Booking Confirmation

A booking is confirmed when we receive the full payment or a specified deposit. Upon receipt, we will send you a confirmation email with the details of your booking.

Payment Methods

We accept payments via credit card, debit card, bank transfer, and other specified payment methods. All payments must be made in the specified currency and within the stipulated time frame.

Cancellation and Refund Policy

Please refer to our [Refund Policy](link to your refund policy page) for detailed information on cancellations and refunds.

Pricing and Inclusions/Exclusions

Pricing

All prices listed on our website are subject to change without notice. Prices are confirmed at the time of booking and include the services specified in the booking confirmation. for longer time periods.

Inclusions

Tour prices typically include accommodation, transportation, guided tours, and meals as specified in the tour itinerary.

Exclusions

Tour prices do not include personal expenses, travel insurance, visa fees, optional activities, and any other items not explicitly mentioned as included.

Travel Insurance

We strongly recommend that all travelers purchase comprehensive travel insurance that covers trip cancellation, medical expenses, personal liability, and other unforeseen circumstances. personal information.

Health and Safety

Health Requirements

Travelers should be in good health and able to participate in all activities included in the tour. Any physical or medical conditions that may require special attention must be reported at the time of booking.

Safety

We prioritize your safety, but we cannot be held liable for any accidents, injuries, or illnesses that occur during your trip. Please follow the instructions of our guides and exercise caution at all times.

Conduct and Behavior

We expect all travelers to behave respectfully and courteously. Any behavior that is deemed disruptive, dangerous, or inappropriate may result in the termination of your participation in the tour without a refund.

Changes to Itinerary

Eccentric Trails is not liable for any direct, indirect, incidental, or consequential damages that arise from the use of our services. This includes, but is not limited to, loss of personal belongings, personal injury, or delays.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Eccentric Trails and is protected by copyright laws. Unauthorized use of this content is strictly prohibited. party sites or services.

Privacy Policy

Please refer to our [Privacy Policy](link to your privacy policy page) for information on how we collect, use, and protect your personal information.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: info@eccentrictrails.com
  • Phone Number: +94 1179-44366