FAQ'S

What types of tours do you offer?

We offer a variety of tours including cultural, adventure, historical, nature, and custom private tours. Each tour is designed to provide a unique and memorable experience tailored to different interests and preferences.

How can I book a tour

You can book a tour directly through our website by selecting your desired tour and following the booking process. Alternatively, you can contact our customer service team for assistance with your booking.

What is included in the tour package?

Our tour packages typically include accommodations, meals, transportation, guided tours, and entry fees to attractions. Specific inclusions can vary by tour, so please refer to the individual tour details for more information..

Do you offer customizable tour packages?

Yes, we offer customizable tour packages to meet your specific needs and preferences. You can contact us to discuss your requirements and we will tailor a tour package just for you.

What is your cancellation policy?

Our cancellation policy varies depending on the tour. Generally, cancellations made within a certain number of days prior to departure may incur a fee. Please refer to our cancellation policy page for detailed information on terms and conditions.

What should I pack for my trip?

Packing lists vary depending on the destination and type of tour. Generally, we recommend packing comfortable clothing, sturdy walking shoes, personal toiletries, necessary medications, and any specific items mentioned in the tour details. We provide a suggested packing list for each tour to help you prepare.

Phone

117-944-366

Email

info@eccentrictrails.com

Address

1st Floor Dehiwala road , Bellanwila , Boralesgamuwa, western province 10290 , Sri Lanka